Frequently Asked Questions
We want you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in.
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button. As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button. You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary. Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe. Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address. Payment details are with PayPal and we don’t collect any such details.
Yes! Simply use this person’s address as the shipping address when you place an order.
If your order has been paid and you need to change or cancel it, please contact us as soon as possible and we will try our best. To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email.
We’re sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you.